Sustaining Performance with Proactive Support & Maintenance

At SolveTech, we go beyond deployment by offering continuous support and maintenance services that keep your systems running at peak performance. From ERP and CRM platforms to custom software and cloud environments, we ensure your technology stays secure, updated, and aligned with your evolving needs.

Our dedicated teams work as extended partners—resolving issues, managing upgrades, and optimizing workflows to reduce downtime and extend the life of your digital investments.

• 24/7 system monitoring and issue resolution

• SLA-backed helpdesk and ticketing support

• Patch management and performance tuning

• Security audits and vulnerability fixes

• System enhancements and feature rollouts

• Legacy system stabilization and transition plans

Sustaining Performance with Proactive Support & Maintenance

SolveTech’s Maintenance-First Mindset = Long-Term Value

Maximize Uptime, Minimize Disruption

At SolveTech, we go beyond deployment by offering continuous support and maintenance services that keep your systems running at peak performance. From ERP and CRM platforms to custom software and cloud environments, we ensure your technology stays secure, updated, and aligned with your evolving needs.

Our dedicated teams work as extended partners—resolving issues, managing upgrades, and optimizing workflows to reduce downtime and extend the life of your digital investments.

Support & Maintenance Capabilities Include:

• 24/7 system monitoring and issue resolution

• SLA-backed helpdesk and ticketing support

• Patch management and performance tuning

• Security audits and vulnerability fixes

• System enhancements and feature rollouts

• Legacy system stabilization and transition plans

Your business depends on the continuous availability of mission-critical systems. We help you achieve operational continuity by offering tailored support services that reduce downtime, increase system resilience, and empower your internal teams.

Our proactive approach prevents issues before they occur—and when incidents happen, we act fast with expert-led remediation.

Business Outcomes:

• Reduced business disruption

• Faster incident resolution and root cause analysis

• Optimized performance and responsiveness

• Continuous system compliance and audit-readiness

• Empowered teams with ongoing training and documentation

Support is not a cost—it’s an investment in reliability. SolveTech’s support and maintenance services are designed with a long-term mindset, ensuring you get the most out of your platforms today and tomorrow.

With flexible packages, scalable SLAs, and industry-specific knowledge, we make your systems smarter, safer, and stronger.

Why SolveTech?

• Dedicated support teams for every client

• ITIL-aligned support model

• Preventive diagnostics and continuous improvement

• Expertise across SAP, Oracle, Dynamics, Salesforce & custom stacks

• Cloud-native and on-premise support coverage

• Predictable support costs with flexible contracts

Why SolveTech?

At SolveTech, we don’t just deliver services — we build lasting partnerships. Our goal is to empower your business with innovative, scalable, and result-driven technology solutions. With a team of seasoned experts, a client-first mindset, and a passion for excellence, we ensure every solution we offer aligns with your long-term success.

What Sets Us Apart:

• Tailored Solutions – Every business is different. We customize strategies to meet your exact needs.

• End-to-End Expertise – From strategy to support, we cover the full tech lifecycle.

• Transparent Communication – We keep you informed, involved, and confident at every step.

• Scalable & Future-Proof Systems – We build with tomorrow in mind, not just today.

• 24/7 Support – Your success is our success — and we’re here whenever you need us.

Frequently asked questions

What types of systems do you support?

We offer support and maintenance for ERP, CRM, web apps, mobile apps, and cloud-native platforms including SAP, Oracle, Microsoft Dynamics, and custom-built solutions.

Do you provide 24/7 support?

Yes, we offer round-the-clock support options, including global helpdesk access and critical incident management, tailored to your SLA requirements.

Can SolveTech take over support for an existing system we didn’t build with you?

Absolutely. We offer legacy support transition services where we assess, stabilize, and manage third-party or previously developed systems.

What’s included in your support packages?

Our support packages can include monitoring, issue resolution, bug fixes, system upgrades, performance tuning, user training, and strategic consulting—customized to your business needs.

How do you ensure service quality and quick turnaround?

We follow ITIL practices, set SLA-based KPIs, and provide a dedicated team to track, resolve, and improve each issue raised.

Is it possible to scale support as our business grows?

Yes. Our support services are fully scalable. As your systems grow or become more complex, we can expand the coverage, tools, and expertise accordingly.

Get in touch

How Can We Help?

At SolveTech, we’re committed to delivering unmatched service excellence across every project we undertake. Whether you're looking for expert consultation or end-to-end tech solutions, we’re here to guide and support you every step of the way.

Reach out to us today — let’s build something extraordinary together.